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Privacy Policy

Last update: April 1, 2026

Synvaxis LLC ("Synvaxis LLC", "Synvaxis", "we", "our"), a company incorporated under the laws of the State of Wyoming, United States, with legal address at 30 N Gould St Ste N, Sheridan, Wyoming 82801, is committed to protecting the privacy of those who visit our website (synvaxis.com), use our products such as SynvaxisApp (app.synvaxis.com) or engage our development services. software. This policy describes what information we collect, how we use it, and the rights you have over your data.

1. Information We Collect

We collect information only when you voluntarily provide it or when it is necessary for the operation of our services:

  • Contact details: name, email and telephone number provided through our contact form or direct communication.
  • Project data: technical and business information shared during consulting or development of a contracted project.
  • Usage data: anonymous information about browsing, device type, browser and operating system, collected automatically to improve the website experience.
  • Cookies: We use essential cookies for the site to function and analytical cookies (such as Google Analytics) to understand traffic patterns. We do not use advertising cookies.

2. How We Use Your Information

  • Respond to contact requests and project inquiries.
  • Execute and manage contracted development services.
  • Send relevant communications about the status of a project or changes to our services.
  • Improve the performance and experience of our website and products.

We do not sell, rent or share your personal information with third parties for commercial or advertising purposes.

3. Third Party Services

To operate our services we use trusted providers who may process data on our behalf:

  • Supabase: database and authentication for SynvaxisApp.
  • Google Analytics: anonymous website traffic analysis.

These providers are contractually obliged to protect your data and only process it according to our instructions.

4. Data Security

We implement technical and organizational security measures to protect your information, including encryption in transit (HTTPS/TLS), restricted access to customer data, and secure development practices. However, no transmission or storage system is completely foolproof, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable legal obligations. Data from completed projects is kept for a maximum of 2 years for post-delivery support, unless otherwise agreed with the client.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction or deletion of your data.
  • Withdraw your consent to data processing at any time.
  • Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at gerencia@synvaxis.com.

7. External Links

Our website may contain links to third-party websites (client portfolios, social networks, etc.). We are not responsible for the privacy practices of these websites. We recommend reviewing their policies before providing personal information.

8. Changes to this Policy

We may update this policy from time to time. Any significant changes will be communicated through our website. The last updated date at the top reflects the current version.

9. Contact

If you have questions about this policy or how we handle your data, you can contact us at:

  • Company name: Synvaxis LLC
  • Legal address: 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States
  • Email: gerencia@synvaxis.com
  • Phone (U.S.): +1 (628) 600-9560
  • Phone (Ecuador): +593 96 277 2314